REFUND POLICY

At फाल्गुनी, we strive to provide our customers with high-quality ethnic traditional women's wear. However, we understand that there may be instances where you may need to return a product. Please read our refund policy carefully to ensure a smooth and hassle-free return process.

1. Defective Product or Wrongly Delivered Item:

If you receive a defective product or an item that is different from what you ordered, please contact our customer service within 15 days of receiving the product. You can reach our customer service team at +91-8290039831

2. Refund Process:

Upon verifying the defect or incorrect delivery, we will initiate the refund process. You can choose to receive the refund through either UPI or bank account transfer. Please provide the necessary details for the chosen method, such as UPI ID or bank account details.

3. Eligibility for Refund:

To be eligible for a refund, the following conditions must be met:

  • The product must be in its original condition, unworn, and with all tags attached.
  • The request for a refund must be made within 15 days of receiving the product.

4. Return Shipping:

If the return is due to a defective product or a wrongly delivered item, we will cover the return shipping costs. Our customer service team will provide you with instructions on how to return the product.

5. Refund Amount:

The refund amount will include the full purchase price of the product, including any taxes or shipping charges paid.

6. Refund Timeframe:

Once the returned product is received and inspected, we will process the refund within 7 days. The actual time it takes for the refund to reflect in your account may vary depending on your chosen refund method and the policies of your bank or UPI service provider.

7. Contact Information:

If you have any questions or concerns about our refund policy, please contact our customer service team at +91-8290039831.

Note:

This refund policy is subject to change without notice. It is recommended to review our refund policy periodically for any updates.

Thank you for choosing फाल्गुनी for your ethnic traditional women's wear needs. We appreciate your trust in our products and services.