FAQ'S

Welcome to the फाल्गुनी FAQ page! Here, we've compiled answers to common questions to make your shopping experience easier and more enjoyable. If you have a question that isn't covered here, please feel free to contact our customer support team.

**1. How Can I Place an Order?

  • To place an order, simply browse our website, select the items you wish to purchase, and click "Add to Cart." Follow the checkout process to enter your shipping details and payment information. Once your payment is confirmed, your order will be processed.

**2. What Payment Methods Do You Accept?

  • We accept major credit cards (Visa, MasterCard, American Express), debit cards, and PayPal for online payments. All transactions are secure and encrypted for your safety.

**3. Can I Modify or Cancel My Order After Placing It?

  • We process orders quickly to ensure timely delivery. Once an order is placed, modifications or cancellations may not be possible. Please contact our customer support team immediately if you need assistance.

**4. How Do I Track My Order?

  • Once your order is shipped, you will receive an email with a tracking number and a link to track your order. You can also log in to your account on our website to view your order status and tracking information.

**5. What is Your Return and Exchange Policy?

  • We accept returns and exchanges for ready-made garments and wrongly delivered items within [X number of days, e.g., 15 days] from the date of delivery. Please refer to our Return and Exchange Policy for detailed information on how to initiate a return or exchange.

**6. Do You Ship Internationally?

  • Yes, we offer international shipping. Shipping costs and delivery times vary based on the destination. Please refer to our Shipping Policy for more details.

**7. Are Custom or Made-to-Order Items Returnable?

  • Custom or made-to-order items are non-returnable and non-refundable unless there is a manufacturing defect or an error on our part (e.g., wrong size, color, or design).

**8. How Can I Contact Customer Support?

  • You can reach our customer support team via email at [customer support email] or by phone at [customer support phone number]. We are available [X days a week, e.g., Monday to Friday] to assist you with any inquiries or concerns.

**9. Is My Personal Information Secure?

  • Yes, we take data security seriously. We use encryption technology to safeguard your personal and payment information. For more details, please refer to our Privacy Policy.

**10. Can I Change My Shipping Address After Placing an Order?

  • If your order has not been shipped yet, we may be able to update your shipping address. Please contact our customer support team as soon as possible for assistance.

Thank you for visiting फाल्गुनी. We hope these FAQs have been helpful. If you have any other questions or need further assistance, please do not hesitate to reach out to us. Happy shopping!